WFM Operations Partner Lead
2.0
Töötajate arv: 1000+
Põhitegevusala: Muude mujal liigitamata finantsteenuste osutamine, v.a kindlustus ja pensionifondid
3450–4500 €Turuvahemik: 2800–3950 €
Responsibilities
Serving as the primary interface between Workforce Management and Operations, translating WFM insights into operational decisions and guarding planning discipline. The role also involves coaching Intraday and Scheduling Specialists, auditing scheduling exceptions, and leading structured scenario discussions with operations leads.
Requirements
- 2–4 years WFM experience
- Financial services knowledge
- KYC/FinCrime domain
- Stakeholder management experience
- Change management
- WFM software proficiency
- SQL
- Mentoring experience
Employer offers
- RSU