Strategy & Operations Manager, Global Support
0.0
Töötajate arv: 1000+
Põhitegevusala: Muud mujal liigitamata äritegevust abistavad tegevused
Palk täpsustamataTuruvahemik: 2050–3150 €
Responsibilities
Redefining how refunds and contact rates are collected, analyzed, and acted on, alongside improving support processes, automation, and self-service. Establishing KPIs, conducting deep-dive analyses, building cross-functional partnerships, assessing outsourcing, and scaling operational tools and workflows across markets.
Requirements
- Strategy Operations experience
- Business development
- Process optimization
- Cross-functional leadership
- Analytics
- Research
- Problem-solving
- Project management
- Stakeholder management
- Looker