Phone Numbers Operations Specialist
4.8
Töötajate arv: 100–250
Põhitegevusala: Programmeerimine
Palk täpsustamata
Responsibilities
Managing inbound phone number porting requests and number hosting cases, coordinating with carriers and internal teams to troubleshoot and optimize porting workflows, and maintaining accurate documentation and process improvements.
Requirements
- BPO experience
- Customer operations experience
- Tech support experience
- Spanish proficiency
- English proficiency
- Excel
- Google Sheets
- SQL
- Zendesk
- JIRA
Employer offers
- Generous time off
- Company breaks
- Healthcare programs
- Mental health programs
- Paid parental leave
- Adoption funding
- Fertility funding
- Retirement savings
- Equity