Senior Customer Success Manager
2.0
Töötajate arv: 1000+
Põhitegevusala: Muude mujal liigitamata finantsteenuste osutamine, v.a kindlustus ja pensionifondid
3950–5000 €Turuvahemik: 2050–3150 €
Responsibilities
Architecting AI-driven knowledge workflows, automating manual CSM processes, designing Salesforce workflows, and establishing cross-functional operating agreements to build a scalable operational foundation.
Requirements
- 3+ years program management
- CRM workflow design
- Salesforce
- Process automation
- Knowledge architecture
- AI/LLM literacy
- API understanding
- B2B SaaS experience