Product Operations Specialist L3
4.8
Töötajate arv: 100–250
Põhitegevusala: Programmeerimine
Palk täpsustamata
Responsibilities
Providing front-line support for Twilio’s global phone number operations, including customer number porting, short code and Sender ID procurement, inquiry and escalation triage, carrier partner notification handling, and process documentation.
Requirements
- International escalations
- Stakeholder management
- SLA monitoring
- Root cause analysis
- SQL
- Tableau
- Zendesk
- JIRA
- Looker
Employer offers
- Generous time off
- Parental leave
- Wellness leave
- Healthcare
- Retirement savings