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Technical Support Engineer

4.9
Twilio Estonia OÜ

Eesti

Avaldati 01.10

Töötajate arv: 100–250

Põhitegevusala: Programmeerimine

Palk täpsustamataTuruvahemik: 4150–5700 €

Responsibilities

Resolving complex customer and partner technical issues, reporting reproducible bugs to product and engineering teams, and maintaining internal and external technical knowledge resources.

Requirements

  • Telecom experience
  • Technical troubleshooting
  • QoS issue resolution
  • Customer escalation handling
  • Cross-functional collaboration
  • JIRA
  • Slack
  • Written communication
  • Verbal communication
  • Task prioritization

Employer offers

  • Generous time-off
  • Parental leave
  • Wellness leave
  • Healthcare
  • Retirement savings program

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