Agentic Program Manager
4.9
Töötajate arv: 500–1000
Põhitegevusala: Muud infotehnoloogia- ja arvutialased tegevused
Palk täpsustamataTuruvahemik: 4800–6800 €
Responsibilities
Owning agentic resolution programs end to end, from defining policy-based resolution logic and tool actions to setting guardrails, acceptance tests, and escalation paths. Running experiments and staged releases with automation engineering while tracking automated resolution, customer satisfaction, reopens, and cost per contact.
Requirements
- LLM-based systems
- Agentic systems
- Prompt design
- Evaluation methods
- Policy specification
- Code reading
- Customer support experience
- Data quality
Employer offers
- Stock options
- Wellness perks
- Paid sabbatical
- Company events
- Hybrid work