Spend Operations Quality Control Specialist
2.0
Töötajate arv: 1000+
Põhitegevusala: Muude mujal liigitamata finantsteenuste osutamine, v.a kindlustus ja pensionifondid
Alates 2600 €Turuvahemik: 1550–2050 €
Responsibilities
Performing systematic quality reviews across card fraud, scam, and dispute workflows; investigating error causes; delivering constructive feedback to specialists; and tracking performance metrics to flag emerging risks and support process improvements.
Requirements
- QA/QC experience
- 3 years operational role
- AI tools
- Automated testing scripts
- Dashboards
- Project management
- Stakeholder collaboration