WFM Operations Partner Lead
2.0
Töötajate arv: 1000+
Põhitegevusala: Muude mujal liigitamata finantsteenuste osutamine, v.a kindlustus ja pensionifondid
3450–4500 €Turuvahemik: 2800–3950 €
Responsibilities
Acting as the primary interface between Workforce Management and Operations to ensure workforce planning disciplines are adopted and applied in operational decision-making, including translating WFM insights into clear trade-offs, mentoring Intraday and Scheduling Specialists, and facilitating what-if planning around demand spikes and staffing constraints.
Requirements
- WFM/Ops experience
- Financial services knowledge
- Analytical reasoning
- Stakeholder management
- Change management
- WFM software familiarity
- SQL or data viz skills
Employer offers
- RSU
- Mentorship
- Coaching