CS Process Program Manager
4.8
Töötajate arv: 500–1000
Põhitegevusala: Muud infotehnoloogia- ja arvutialased tegevused
Palk täpsustamataTuruvahemik: 4800–6850 €
Responsibilities
The role designs, automates, and continuously improves customer support processes, translating business and policy requirements into operational workflows. It also identifies AI and automation opportunities, builds AI-enabled workflows, and manages their lifecycle from prototyping through rollout, monitoring, and improvement.
Requirements
- Customer support operations experience
- Process design experience
- Automation tools (n8n, Claude, ChatGPT)
- AI workflow building
- Data-driven decision making
Employer offers
- Stock options
- Wellness perks
- Paid sabbatical
- Hybrid work